If you require support from the Emergency Services call 999 for Police or Ambulance.
Children’s Advice & Support Service (CASS)
If you suspect or believe that a child is suffering or is likely to suffer significant harm or any form of mistreatment or abuse, you should report your concerns immediately to the Children’s Advice & Support Service (CASS).
Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Telephone: 0121 303 1888
Telephone: 0121 675 4806
To help you decide whether to report a concern you should consult Birmingham’s multi-agency threshold document Right Help, Right Time and speak with your agency’s safeguarding representative.
Please be aware the Early Help Support Team can offer support to lead professionals/practitioners on completing an Early Help Assessment and advise on when a multi-agency ‘Our Family Plan’ can/should be used to achieve positive outcomes for families, they can be contacted on 0121 303 1888 or e-mail at firstname.lastname@example.org.